SERVICES OFFERED
The purchased product will be repaired at no cost for the duration of GUARANTEE3 COVER.
The Client will not have to assume any type of franchise.
Free assistance to answer any questions to understand the conditions of the legal guarantee.
Customer Service with free number 900, email, web
THE MAXIMAL
The maximum limit is linked to the type of certificate purchased.
The maximum limit of the indicated certificate constitutes the maximum cost of repair for a single repair or the reimbursement of the value of the property, if it cannot be repaired.
In the event that it cannot be repaired, the Client may obtain a refund of the purchase amount of the asset with a 30% depreciation.
ACTIVATION
Warranty3 Cover must be activated online.
To send an activation request, all you have to do is visit our website www.garantia3.es in the “ONLINE Activation” session.
Upon completion of registration, the user will receive a confirmation by email.
USER REQUEST
The user can request assistance through www.garantia3.es by completing the online form; or by writing an email to the address assistance@garantia3.es; or by calling the toll-free number 900 838033.
The user must communicate the details of his GUARANTEE3 certificate, his personal data, the type of fault and the location of the product.
HOW DOES IT WORK
Guarantee3 verifies the conformity of the communicated data.
Warranty3 verifies the correct activation of the warranty extension.
The user will be asked for a copy of the Warranty3 certificate and proof of purchase of the product, to verify the data.
The user will receive by email or telephone the confirmation of the repair request number and the details of the technical assistance service procedure.
See complete regulations at http://www.garantia3.es/reglamentos/
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